Thank you for visiting our website. We take the protection of your privacy very seriously and want you to feel protected during your visit.
INFORMATION ON THE PROCESSING AND PROTECTION OF PERSONAL DATA
Within its activities, EOS KSI Romania SRL, having its headquarters in Bucharest, 10A Dimitrie Pompei Blvd., building C3, 7th floor, sector 2, registered at the Trade Office under no. J40 / 13219/2002, with unique registration code 15089252, fiscal attribute RO ("EOS KSI"), debt collection entity registered in the register of the receivables collection entities which is registered at the National Authority for Consumers Protection, and registered by the National Supervisory Authority for Personal Data Processing, processes your personal data.
INFORMATION ON THE PROCESSING AND PROTECTION OF PERSONAL DATA IN THE CALL CENTER ACTIVITY
If you are a debtor or guarantor of the receivables managed by EOS KSI:
If you make payments or act as the contact person for a debtor or guarantor of the receivables managed by EOS KSI or you have a connection with, or you can provide information about, these persons:
If you are an employee, collaborator, representative or contact person of a customer, vendor or other business partner of EOS KSI:
In limited situations, when required by law, the data in the ID card, including personal identification number (CNP), place of birth, data related to political opinions or trade union membership.
If you are the debtor or guarantor of the claims managed by EOS KSI, in accordance with the applicable legal provisions, we may collect data about you from:
If you make payments or act as the contact person for a debtor or guarantor of the receivables managed by EOS KSI or you have a connection with, or you can provide information about these people, we may collect data about you from the following sources:
If you are an employee, collaborator, representative, or contact person of a customer, vendor or other business partner of EOS KSI, we may collect data about you from the following sources:
If you visit us at our headquarters or at our local offices or if you write or call us on various inquiries or issues of interest to you, we can collect your name and contact details as well as other personal data on which you provide us directly.
EOS KSI can process your personal data:
EOS KSI may transfer your data to other persons or entities that provide services or perform operations in the normal course of the debt collection activity or during the normal course of EOS KSI management activity.
EOS KSI may also use or disclose personal data when it is necessary (when it has a legal obligation) or law allows to do so. EOS KSI will not allow the access or transfer of personal data to any natural or legal person that is not established in the European Union.
The categories of people to whom EOS KSI may transfer personal data include:
In the debt collection activities, EOS KSI will retain your personal data throughout the collection process of a debt and five years after the full debt is fully collected, unless the law otherwise provides.
In other activities than debt collection, EOS KSI will process your data for as long as it is necessary to achieve the purpose for which this data was collected for or, if processing is based on consent, until your consent is withdrawn, unless the law provides another period of data retention or retention of data is required to exercise or defend the rights of EOS KSI or its affiliated companies.
If you have questions or requests about your rights described above, please contact us:
EOS KSI Romania SRL
Headquarters address: Bucharest, 10 Dimitrie Pompei Blvd., building C3, 7th floor, sector 2, registered at the Trade Office under no. J40 / 13219/2002, with unique registration code 15089252, fiscal attribute RO.
Responsible for data protection
E-mail address: protectiadatelor@eos-ksi.ro
Phone number: +40 374 13 99 00 (with applicable tariff according to the tariffs of your telephone operator)
Correspondence address: Bucharest, 10 Dimitrie Pompei Blvd., building C3, 7th floor, sector 2
Like most websites, we use cookies when you access and browse our website in order to make your visit as comfortable and effective as possible. Cookies are small files that are created by the website and are automatically stored in the browser of your device (laptop, tablet, smartphone, or similar). Cookies do not harm your device and do not contain any viruses, Trojans, or other malicious software. Information yielded in connection with the specific device used is stored in the cookie. However, this does not mean that we directly receive knowledge of your identity through this.
Use of cookies serves, for one thing, to make use of our offering more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after you leave our website. Likewise, to optimize the user-friendliness, we also use temporary cookies, which are saved on your device for a specific defined period of time. If you visit our website again to use our services, it will automatically be recognized that you already visited us and the entries and settings you made will automatically be recognized so that you do not have to enter them again.
Cookies are divided up into the four categories of “Necessary,” “Statistics,” “Comfort,” and “Marketing.”
Necessary cookies are required for the operation and the basic functions of our website. They enable the security-relevant functioning of this website.
Statistical cookies are used for improving our offering and ensuring a needs-based design and the continuous optimization of our website. For this, we collect anonymized data for statistics and analytics, for example, to determine site traffic, page view statistics, user behavior, and to adapt and improve our content and the website experience.
Comfort cookies are used for facilitating the use of our website. If you visit this website again to use our service, it will automatically be recognized that you were on our website and the entries and settings you made will automatically be recognized so that you do not have to enter them again. For example, through this, you will not have to reenter your user data every time, but rather you can access the data already entered when you visit the website again.
We use marketing cookies so that we can provide you with relevant and interest-based content when you visit our website.
The data processed through necessary cookies are for the stated purposes for safeguarding our legitimate interests pursuant to Article 6 para. 1 sent. 1 lit. f of the GDPR, such as the proper functioning of the site.
The data collected and processed through comfort, statistical and marketing cookies is done under your given consent, in accordance with Article 6 para. 1 sent. 1 lit. a of the GDPR for the purposes of serving personalized content, for statistical purposes that aim to improve the user experience and marketing purposes. For these you can change/withdraw your consent, by clicking on the Change Cookies settings on the bottom of the website.
Cookie Management
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a notification message always appears before a new cookie is placed. Each browser differs depending on how it manages cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. Follow the links below depending on the browser you are using:
Complete deactivation of cookies, however, may lead to you not being able to use all of the features of our website.
We use the following cookies:
necessary
Name | Java Session Cookie |
Provider | Owner of this website |
Purpose | This cookie is used by the application server. It is essential for proper working of the application software. It stores no personal data. |
Cookie Name | jsessionid |
Cookie Duration | Session cookie - deleted after you quit your browser. |
Name | cookieconsent_status |
Provider | Owner of this website |
Purpose | Necessary cookie to save that the cookie banner was confirmed. |
Cookie Name | cookieconsent_status |
Cookie Duration | 30 days |
comfort
Name | VISITOR |
Provider | Owner of this website |
Purpose | We use this cookie to serve personalized content. |
Cookie Name | VISITOR |
Cookie Duration | Session cookie - deleted after you quit your browser. |
Name | NEW_Visitor |
Provider | Owner of this website |
Purpose | We use this cookie to serve personalized content. |
Cookie Name | new_visitor |
Cookie Duration | 1 day |
statistical
Name | nmstat |
Provider | Siteimprove GmbH |
Purpose | This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics. |
Cookie Name | nmstat |
Cookie Duration | Persistent – expires after 400 days |
marketing
Name | siteimproveses |
Provider | Siteimprove GmbH |
Purpose | This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site. This information can be used to create User Journeys and enable visitors to find relevant information more quickly. |
Cookie Name | siteimproveses |
Cookie Duration | Session cookie - deleted after you quit your browser. |
This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove. Siteimprove Analytics uses „cookies“, which are text files placed on your computer, to help EOS KSI Romania S.R.L analyse how visitors use the site. The information generated by the cookies about the visitors’ use of the website will be stored and processed by Siteimprove on servers in Denmark.
IP addresses are anonymized irreversibly before data is made available in the Siteimprove Analytics or Intelligence Suite for EOS.